90-day 100% refund guarantee
No score increase on any bureau after 90 days while following your plan? Get back 100% of the service fees you paid.
You qualify if you
- Stayed continuously enrolled for at least 90 days
- Completed the dispute steps in your plan as prompted
- Kept your account in good standing
- No score increase on any of the three bureaus
During the 90 days, avoid
- New credit inquiries
- New loans, credit cards or financing
- Missed payments
- New negative accounts or collections
How to claim
- 01
Email us
After day 90, email support@creditcrx.com with the subject "Refund guarantee claim" from the email on your account.
- 02
Include your reports
Attach your starting report and a current report from all three bureaus (free at AnnualCreditReport.com).
- 03
We review
We check your enrollment, plan steps and reports, then reply by email with a decision.
- 04
Refund issued
Approved refunds of service fees paid go back to your original payment method.
Refunds cover service fees paid, not third-party monitoring costs or Print & Mail postage. Results are not guaranteed; this refund is the only guarantee offered. Full terms are in your signed agreement and our Terms.